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1Introduction
Dragify AI provides a no-code platform for building and operating AI agents and workflow automations for businesses. This Privacy Policy describes how we collect and process personal information through our website, platform, and related services.
By using our services, you acknowledge this Privacy Policy. If you do not agree with it, please do not use our services.
2Information We Collect
Personal Information
We collect personal information you provide directly when creating an account, requesting a demo, purchasing a subscription, or contacting support. Depending on your use, this may include:
- Name and work contact details (email, phone)
- Company details (company name, role, business information)
- Account credentials and profile details
- Billing details (billing address, invoices, tax-related information)
- Support communications and submitted requests
Usage Data
We automatically collect technical and usage data to operate, secure, and improve our services. This may include:
- IP address
- Device, browser, and operating system details
- Log data, timestamps, and error/diagnostic events
- Pages and features used, session activity, and referring URLs
- Cookie and similar tracking identifiers
User Content
When you use Dragify AI, we process content you choose to upload or connect, such as workflow inputs, prompts, files, datasets, and integration data, solely to provide requested services and platform functionality.
3How We Use Your Information
We use collected information for legitimate business purposes, including:
- Providing and maintaining the Dragify AI platform and related services
- Creating and managing user accounts and subscriptions
- Processing billing transactions and sending invoices/receipts
- Securing our services, preventing fraud, abuse, and unauthorized access
- Providing customer support and responding to inquiries
- Improving product performance, features, and reliability
- Sending important service, legal, and policy communications
- Complying with legal obligations and enforcing our terms
5Security of Your Information
We use administrative, technical, and organizational safeguards to protect personal information, including access controls, encryption in transit where appropriate, monitoring, and least-privilege practices. No method of transmission or storage is fully secure, but we continuously work to protect your data.
6Your Data Protection Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete personal information
- Deletion of personal information, subject to legal or contractual obligations
- Restriction of or objection to certain processing activities
- Data portability where technically feasible and legally required
- Withdrawal of consent where processing is based on consent
To exercise these rights, contact us at sales@cloudilic.com. We may request verification before processing your request.
8International Data Transfers
Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards and contractual protections for cross-border transfers in accordance with applicable law.
9Children's Privacy
Our services are designed for businesses and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us so we can take appropriate action.
10Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or product changes. Material updates will be posted on this page with an updated effective date.
11Contact Us
If you have privacy, data protection, or billing-related questions, contact us at sales@cloudilic.com.
Questions about this policy?
Write to us and we will get back to you.